merino home
Residential property management specialists, delivering exceptional outcomes for Queenstown property owners.
QUALIFIED AND ACCREDITED
Merino Home deliver a seamless, personalised property management service designed to maximise your investment performance while removing the day-to-day stress of ownership.
We are proudly accredited with the Real Estate Institute of New Zealand and elite members of the Tenancy Practice Service — reflecting our commitment to the highest professional and compliance standards in the industry. This includes maintaining professional liability insurance, independently audited trust accounts, and rigorous operational processes.
Our team has access to some of New Zealand’s most comprehensive tenancy screening tools, ensuring every applicant is thoroughly vetted. We also receive ongoing legal and compliance guidance to stay ahead of legislative changes and ensure every property under our management remains fully compliant.
Director Hayden Goulding is your primary point of contact and lead property manager. Hayden has more than six years’ experience managing residential properties and holds the New Zealand Certificate in Residential Property Management (Level 4).
OWNER OPERATED
Our owner-operated structure ensures clear accountability, responsive communication, and consistently high standards of service.
Hayden brings a strong technical and commercial background, with a Bachelor of Commerce and a New Zealand Diploma in Architectural Technology (Level 6). His understanding of building design and construction enables a proactive approach to property maintenance, helping protect the long-term condition and value of your investment.
Known for his professionalism, attention to detail, and approachable communication style, Hayden places strong relationships with both clients and tenants at the centre of the business.
“I highly recommend Hayden as a property manager, he’s proactive, efficient and extremely knowledgeable. Everything has been handled so smoothly, we’ve had total confidence in him from day one.”
- Tony, Queenstown landlord
“Living in Hanley’s Farm has been such a positive experience thanks to Hayden. He’s incredibly friendly, easy to communicate with, and always quick to respond. He made us feel genuinely welcome and supported.”
- Sara, Queenstown tenant